Last updated: November 2025 
Jubilant Land Hotels (“we”, “our”, “us”) operates the mobile application and website https://jubilantlandhotelloungebarspa.com.ng. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our services.

1. Information We Collect

We collect information to provide better booking and hospitality services. This includes: - Personal Information: Name, email address, phone number, and payment details used for reservations. - Usage Data: Device details, IP address, and interaction data to improve functionality. - Cookies: Used to maintain sessions and preferences for a smoother experience.

2. How We Use Your Information

Your data helps us operate efficiently and provide personalized service. We use it to: - Process hotel and apartment bookings - Confirm reservations and send receipts - Provide customer support - Analyze user activity to improve our app and site - Comply with legal obligations where required

3. Data Security

We take security seriously. All transactions and sensitive data are transmitted via SSL encryption. Payment processing is handled by trusted third-party gateways such as Paystack or Flutterwave. We do not store payment card details on our servers.

4. Third-Party Services

Our app or website may link to external services or APIs for payments, analytics, or maps. We are not responsible for their privacy practices. Please review the respective privacy policies of these services before use.

5. Permissions and Access

To provide certain features, our app may request limited permissions: - Location: To suggest nearby hotels or lounges (optional) - Camera or Files: To upload identification or profile images (optional) You can disable permissions anytime in your device settings without affecting app usability.

6. Data Retention

We retain personal information as long as necessary for booking management, customer service, and legal compliance. Once data is no longer needed, it is securely deleted or anonymized.

7. Your Rights

You have the right to request access to, correction of, or deletion of your personal information. To exercise these rights, contact us using the details below. We will respond promptly in compliance with applicable data protection laws.

8. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be reflected on this page with an updated revision date. Significant changes will be communicated through our app or by email.

9. Contact Us

If you have any questions, concerns, or complaints about our data practices, contact us: Email: support@jubilantlandhotelloungebarspa.com.ng Phone: +971 50 127 7453 Website: https://jubilantlandhotelloungebarspa.com.ng